SHIPPING & RETURNS

Processing Times

Please allow at least 2 business days for your order to be processed. 

 

Shipping Rates

Rates are based on each shipping address and weight of product.

 

All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure and customer providing incorrect delivery information for which we will not be responsible.

Returns & Replacement

We hope you love shopping at thehotieu.com as much as we love working here. We take great pride in the quality f our products.

If your order does not meet your expectation, please contact us at thehotieu@gmail.com and write us a description of the reason for the dissatisfaction within 7 days of receipt of goods and we will do our best to assist you. Only items that are unopened, unused and in the same conditions will be eligible for refund or replacement.